BRAND NEW HTC One M8 Issues

Hey All,

I've bought a new HTC One M8 from Dubai and traveled to Egypt and had the following issues:

1. When i tried to make a phone call, i can not hear anything (the other side hear me) when i go on speaker mode i hear the other side but they can not hear me.
2. I tried to use the headset to make calls (tried several ones but they were not working), however the auxiliary jack is working in my car.
3. The phone overheats.
4. I thought it was a software issue so i tried to update the software but it keeps telling me that my software is up to date (i guess 4.4.2 or something like that). I googled and tried to update manually through RUU but could not find any one that is compatible with y device until i came across one that update the system but turned to be AT&T update (RUU_M8_UL_M60_SENSE70_ATT_MR_Cingular_US_6.20.502 .5_combined).

I need to know if this is really a hardware or software issue, the device is brand new and can not imagine that it had all those faulty issues, also returning the device to Dubai and activating warranty would not be easy for me.

Here is mobile information and hopefully someone can help me.

Code:

---

(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 4.0.U605761@60220A
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 6.20.502.5
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno:
(bootloader) imei:
(bootloader) imei2: Not Support
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul_ca
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B12000
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 205bdca3
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.169s

---

Regards
Amr

from xda-developers http://ift.tt/293Pl48
via IFTTT